Working Hours

6 Days a Week from 6:30 am — 11:30pm


Our Services

Eastside Outpatient Services
Medication Assisted Treatment

We offer a one day Alcohol and Highway Safety Class. This class is designed to meet court requirements for individuals who have been mandated to an alcohol education experience after incurring an OUIL (Operating Under the Influence of Liquor) or other alcohol related offense. This one day comprehensive course covers numerous topics related to the consequences of drinking and driving. Participants also learn the negative implications on their bodies from alcohol and other drug usage. In addition, learners will gain a better understanding of the process as it relates to addiction — the progression from alcohol use to alcohol abuse and addiction. Participants watch informational DVD’s providing real-life stories related to the tragedies which may occur when people drink and drive. Participants also gain an increase in awareness of the added legal, social and family complications caused by drinking and driving or alcohol and drug addiction.

Finally, participants leave with a better understanding of the dangers of drinking and driving and are better equipped with information to help them make better decisions in the future.


We have Master’s level trained counselors assessing our clients’ and potential clients’, whether they are adolescents or adults to determine the potential need for substance abuse treatment and/or other services.

During the assessment we process data including gathering background information and history from the individual to support the best service(s) suited to fit our clients’ needs and base our recommendations on this information. In addition, we utilize the Multi-Dimensional Addiction and Personality Profile (MAPP) screening tool to assist in verifying and supporting the treatment or service(s) our staff has recommended. MAPP is used to measure substance abuse and personal adjustment issues related to the last six months of an individual’s life. Referrals for assessments come from various sources – including the following: other community agencies, medical providers, Medicaid (Venture Behavioral Health), the court system and naturally we accept self referrals. Once the assessment process is completed and a recommendation has been made, the Eastside Outpatient Services’ staff is diligent in coordinating with the original referral source to ensure the treatment services are accurate and secure.

Our counseling staff also has the ability to generate numerous types of reports detailing the information gained from the assessment and the format chosen may be based on the need of the referral source.


Drug Testing

In Today’s society drug and alcohol abuse is common. It is a widespread social problem within all communities and yet is difficult to combat for numerous reasons. Unfortunately, these problems are far reaching and long lasting. For employers, drug testing is an effective means to educate and to uncover illegal, personally-damaging drug use amongst employees and members of the community. Drug testing is necessary to help prevent drug usage from spiraling out of control. Since drug-usage allegations are serious in nature, it is imperative to utilize accurate drug testing services which can supply authoritative results.

If you have a drug policy in place stating; “Employees must submit to drug testing requests,” you have the ability to take advantage of our services for efficient, confidential and professional results. For those undergoing our treatment services, testing is an important part of treatment. When counseling a patient suffering from addiction it is crucial for us to be aware if the patient is currently under the influence of drugs during the course of treatment. All test results will remain confidential unless the patient consents otherwise.

Our counseling staff also has the ability to generate numerous types of reports detailing the information gained from the assessment and the format chosen may be based on the need of the referral source.

MIPI Class

Eastside Outpatient Services puts forth every effort in assisting our patients in feeling comfortable in the classroom. Our classroom settings include: power point presentations (PPP), videos, written and verbal questions and response formats.

The Minor in Possession (MIP) class is designed for individuals under the age of 21, who were found in possession of marijuana, alcohol and other drugs. The class also includes individuals who have been mandated to attend the class by their employer, a parent or guardian, courts or probation department. We also accept referrals from other agencies and self-referrals. The primary focal point of the MIP Class is to provide the students with factual data to assist him/her during crucial times when making decisions as it relates to future use of alcohol and drugs.


Driver’s License Evaluations

After an individual has lost their license due to alcohol or drug related issues, a substance abuse evaluation is necessary for them to “attempt” to get their license reinstated.

HTC Outpatient Services has a counseling staff in place with trained and knowledgeable experts to assist in the completion of the Substance Abuse Evaluation which is required by the Secretary of State.

This evaluation requires a qualified counselor to assess the individual and complete the appropriate paperwork, along with administering some type of screening tool and reporting the results.

Here again, we utilize the Multi-Dimensional Addiction and Personality Profile (MAPP) as our preferred tool when completing this process to ensure accuracy.

In addition, in an effort to generate a more manageable process for our clients’; we have the ability to fulfill state requirements by offering a full panel drug screen on-site which is also mandated by the state and necessary to accompany the evaluation form.

Group Counseling

There are many wonderful benefits of group treatment – one being it offers the participants a sense of community. When individuals with a substance abuse problem are sitting in a group of people with similar problems, they gain strength and insight from each other. Eastside Outpatient Services believes group treatment is essential in increasing our clients’ knowledge of themselves and others; the sessions also help clarify lifestyle changes and provide the proper tools necessary to make the desired changes. The group treatment sessions are held in a natural setting we do this to remind people they are not alone and there is hope for creating a different lifestyle.

We also offer group sessions to identify and manage triggers/barriers for their substance abuse treatment, while educating individuals on the skills necessary to make their recovery successful. Our counseling staff has a wide array of experience in group processes and we seek to provide a therapeutic and positive environment for all patients. The group facilitator is diligent in providing patients with valuable information for their recovery, while utilizing therapeutic skills to show patients their commonality and how they can gain support from one another during the group process.


Individual Counseling

Our caring and compassionate staff members come from varying backgrounds and have a wide array of experience, ranging from: social work and substance abuse to ministry. We are diligent about matching each outpatient with the appropriate counselor; one who is best suited to assist in the out patients’ recovery process. Through individual counseling our Eastside Outpatient Services clinical staff is skilled in establishing one-on-one relationships with our patients. Our priority is to build trust and establish a safe haven where patients feel secure, confident and respected. During the individual counseling sessions, our counselors develop “a needs analysis” identifying the requirements and priorities related to successfully completing the program. Once the assessment is completed we set goals stemming from our needs analysis and these goals act as the foundation used for building a comprehensive program geared towards our patients individual needs.

In addition, we work in conjunction with other services and agencies to provide optimal treatment. However, on the rare occasion we are unable to meet a patients’ needs, we refer him/her to a more accommodating facility better equipped to provide treatment. Also, depending upon our patient’s needs we may determine to combine individual and group counseling.


DHS & CPS Services

Eastside Outpatient Services has been approved by the county of Muskegon to serve as their host specimen collection site for CPS and DHS agencies, Foster home agencies, and court mandated testing for the Muskegon County area.

Location: Eastside Outpatient Services 

Address: 445 E Sherman Blvd
Muskegon Heights, MI 49444


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Hours of Operation

Monday 6:30 am to 11:30 am
Tuesday 6:30 am to 11:30 am
Wednesday 6:30 am to 11:30 am
Thursday 6:30 am to 11:30 am
Friday 6:30 am to 11:30 am
Saturday 8:00am - 10:00am
Sunday Closed
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